frequently asked Questions

We've answered some of the most frequently asked questions about buying from Snooper, including payment, delivery and returns. If you have a question that is not listed, please do not hesitate to contact us.

S6900

Das Gerät eignet sich besonders für Lkw, Wohnmobile, Wohnwagen und andere größere Fahrzeuge. Optional kann auch ein Pkw-Modus genutzt werden.

Nein. Kartenmaterial und Gerätesoftware sind bereits auf dem Gerät installiert.


Andorra, Albanien, Belgien, Bosnien und Herzegowina, Bulgarien, Dänemark, Deutschland, Estland, Finnland, Frankreich, Gibraltar, Griechenland, Großbritannien, Ungarn, Island, Irland, Italien, Kasachstan, Kosovo, Kroatien, Lettland, Liechtenstein, Litauen, Luxemburg, Malta, Mazedonien, Moldawien, Monaco, Montenegro, Niederlande, Norwegen, Österreich, Polen, Portugal, Rumänien, Russland, San Marino, Schweden, Schweiz, Serbien, Slowakei, Slowenien, Spanien, Tschechien, Türkei, Ukraine, Vatikanstadt, Weißrussland und Zypern

Ja. Höhe, Breite, Länge, Gewicht und weitere fahrzeugbezogene Daten können in die Routenberechnung einbezogen werden.

Es lassen sich 8 Touren speichern, jeweils mit bis zu 16 Zwischenzielen.

Ja. Das S6900 verfügt über einen Anschluss für Rückfahrkameras.

Ja. Das Gerät bietet kostenlose lebenslange Here Global™-Kartenupdates.

Nicht standardmäßig. Solche Funktionen sind nur in England über ein separates Abonnement verfügbar.

Generally

When you have the relevant products in your shopping cart, enter the coupon code and apply the code. This will add any relevant discounts to your cart.

Our fair use policy states that 1 consumer may only purchase a maximum of 2 products that are discounted during a promotion. This is at the discretion of In Phase International Ltd. Your decision is final and no correspondence will be entered into.

No, only one discount can be used in a single transaction.

No, only the trade-in discount can be used when trading products.

Yes, we are happy to speak to you and take orders over the phone if you prefer.

shipping

All items ordered through gb.snooper.eu are normally delivered within 2 to 4 working days from the order date via Standard Shipping (other delivery options are available). If your order is delayed, we will endeavor to contact you as soon as possible.

All items are delivered by courier and require a signature on delivery. If you are not available when the product is delivered, the courier will leave a calling card and try again the next business day. If delivery cannot be made the next working day, the courier will leave instructions on how to arrange a collection from the delivery center. Parcels are kept for a maximum of seven days.

assignments

Payment for Goods can be made by credit or debit card or by cheque. If paying by check please make it payable to Performance Product Ltd. and allow five business days for the funds to clear before the product(s) can be shipped.

All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.

To view your order, log in to the site and view your account. A full progress report will be available.

You can correct errors in your order up to the point where you click on "Confirm and make payment" on the last page of the checkout process.

If you have given Snooper (In Phase International Ltd) your email address you will be contacted by email as soon as possible to confirm receipt of your order and confirm details. Your order is accepted when the ordered products are shipped.

Occasionally there may be a delay in shipping your order. This can be for a variety of reasons, such as B. Material shortages, import delays or higher than expected demand. Snooper (In Phase International Ltd) will endeavor to keep you informed.

Customers have the right to cancel any order placed online or by telephone until the items have been shipped. Cancellation refunds are processed within seven calendar days.

For dispatched items, all goods must be returned to Snooper (In Phase International Ltd) unused and undamaged in the original packaging (including any freebies) within 14 calendar days of receipt of delivery. Snooper (In Phase International Ltd) reserve the right to deduct the amount refunded to you if items are not returned in full.

Return & Refund

Yes. To exercise your right of return all goods (purchased directly from us) must be returned to Snooper (In Phase International Ltd) at your own expense. Consumers have 14 days from receipt of delivery of the original order to report a return and send it back to us within 14 calendar days of this notification. Returns of products purchased from retailers and other online sellers will be posted on your receipt to: Snooper (In Phase International Ltd) HeadquartersDB House
3 rani drive
nottingham
NG5 1RF

For a full refund, all products must be returned unused and undamaged with all original packaging and any freebies that came with it. If items are not returned in full, Snooper (In Phase International Ltd) reserve the right, at our discretion, to deduct a percentage of the original purchase price.

All goods are your responsibility until they reach Snooper (In Phase International Ltd) warehouse and are signed for. All returned goods will be inspected upon arrival. Please allow 14 calendar days for a refund to be processed after receipt of the goods.

Customers must pay postage for non-faulty returned items. For incorrect/faulty products please call Snooper (In Phase International Ltd) before returning an item to discuss the return procedure.

Refunds will be issued to the debit or credit card used for payment at the time of purchase and you should be notified by email once the refund transaction is complete.

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